HR Operations Specialist - Time Services

📋 Tasks and responsibilities In this role, you support employees, managers and the People Services & Solutions community with Time Services processes. You contribute to day-to-day operations and help maintain business continuity while a project is running. The scope covers Austria, Belgium and Germany. You coordinate with in-country teams and global service centers to implement and execute end-to-end Time Services policies, programmes and regulatory requirements in daily operations. You also support the rollout of a new Time & Attendance system. 📌 Major Accountabilities 📌 Service Delivery & Operational Excellence Manage daily Time Services operations, including compiling and entering time & attendance data. Reconcile errors to keep time & attendance records accurate and complete. Maintain HR data correctly and ensure records remain complete and up to date. Work in line with applicable legislation, data privacy and data protection guidelines across the relevant countries. Perform country-specific data consistency checks. Follow the payroll calendar and prepare the required payroll inputs. Support NFCM and HR controls. Handle time & attendance questions and issues within the agreed time frames. Escalate unresolved requests to the appropriate point of contact, such as IT or the Time Services Unit Lead. 🛠️ Core T&A Technology Activities & BAU Tasks Identify exceptions and deviations. Prepare regular and ad hoc reports for payroll and other depa