Financial Coach

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. The Financial Coach is responsible for servicing Empower ’s workplace participants in investment and financial wellness needs. They impact Empower ’s key growth initiatives including client retention, lifetime value of a customer, net promoter score, and asset consolidation/growth. Candidates must be available to work the following Monday - Friday schedule for their location (actual schedule will be determined by business need): Eastern Time (ET): 12:30 p.m. – 9:00 p.m. Central Time (CT): 11:30 a.m. – 8:00 p.m. Mountain Time (MT): 10:30 a.m. – 7:00 p.m. What you will do: Primarily focuses on education, advice, and wellness conversations to help them choose appropriate financial planning and investment options. Works with participants enrolled in in-plan managed account offerings at times of high volumes. Uses online planning tools and