Strategic Account Manager, Clinical Solutions

Strategic Account Manager, Clinical Solutions (Health) Drive Growth. Make an Impact. Transform Healthcare. Are you passionate about healthcare and ready to take your sales career to the next level? Do you thrive on building relationships, solving challenges, and helping customers succeed? Join Elsevier ’s Clinical Solutions sales team as a Sales Account Manager and play a key role in delivering innovative SaaS solutions backed by Elsevier ’s highly trusted evidence-based content to hospitals, healthcare systems, and home health organizations across the United States and Canada. About the Role As a Sales Account Manager with a portfolio of healthcare clients, you’ll be the primary sales contact and trusted advisor responsible for developing long-term relationships, ensuring adoption, minimizing churn, and identifying opportunities to grow each account. We are seeking US Pacific Northwest candidates. Responsibilities Retention Developing and delivering proactive engagement strategies, health checks, and business reviews. Analyzing product usage and satisfaction to ensure renewals and long-term value. Identifying risk signals early and take action to mitigate churn. Negotiating contracts that are mutually beneficial to both the customer and Elsevier . Strategic Expansion Identifying upselling and expansion opportunities aligned with customer goals. Positioning additional Clinical Solutions products to meet emerging needs through consultative selling. Leading sales motions from d