Member Intake Specialist

About Eleanor Health At Eleanor Health we are helping people affected by addiction live amazing lives. We work to fulfill this goal by building and growing the first addiction and mental health services provider designed to deliver a longitudinal, whole-person, value-based model of care for each community member. Our team is ambitious and committed to this unique opportunity, and understands the importance of attracting strong and experienced talent to make our vision for Eleanor Health a reality every day, and for every recovery journey we are entrusted to be a part of. About the Role The Member Intake Specialist plays a critical role in connecting people to life-changing addiction and mental health care at Eleanor Health . This role sits at the intersection of healthcare access, patient advocacy, and consultative sales. Member Intake Specialists are often the first human connection a prospective member has with Eleanor Health . You will guide individuals and families through moments of uncertainty, help them understand their care options, and confidently advocate for Eleanor Health ’s care model when it is the right fit. This is not a traditional call center or passive customer service role. Success requires urgency, empathy, follow-through, and a strong comfort with goals, metrics, and outcomes. You will work in a fast-paced, technology-enabled environment where your efforts directly impact access to care, enrollment, and recovery outcomes. This is a part-time role working