IT Administrator

Role Overview As an IT Administrator , you’ll oversee daily IT operations, employee onboarding/offboarding, system administration, and cybersecurity compliance. You’ll also help manage critical business, systems and support infrastructure for lab and operational teams. This is a hands-on role requiring both technical expertise and the ability to document, secure, and streamline IT processes in a regulated healthcare environment. Responsibilities 1. IT Operations & Employee Support Handle onboarding and offboarding processes (laptops, accounts, permissions, hardware setup). Provide remote and in-person support for staff across U.S. locations. Troubleshoot network, Wi-Fi, and hardware issues. Support video conferencing tools, printers, shared office devices, and remote desktop solutions. 2. System Administration Manage user accounts, roles, and permissions across company applications (Google Workspace, EMR platforms, HIPAA-compliant apps). Maintain organized IT equipment inventory, track assets, and manage licensing renewals. Assist with facility security systems, including key cards, cameras, VPNs, and vendor coordination. Monitor system performance and escalate to vendors/partners when needed. 3. Cybersecurity & Compliance Support implementation of IT security policies aligned with HIPAA, SOC-2, and ISO standards. Manage antivirus, endpoint protection, and patch updates for all devices. Assist in monitoring suspicious activity and ensuring secure access controls. Over