Payroll Support Specialist

Payroll Specialist - Client Success Full-Time | $50,000-$65,000 DOE | Remote USA** If you know payroll inside and out and you're good with people, this role was built for you. eBacon is a Phoenix-based payroll and HR software company serving the construction industry. We're looking for a Payroll Support Specialist to manage a dedicated client list, run payroll accurately, and be the go-to person when a client's payroll needs troubleshooting. Join a strong team at a company that's been growing steadily in a niche where we're genuinely the best at what we do. Day-to-day: Engage with clients via phone and web to identify and resolve payroll challenges Provide technical support on payroll processing procedures Manage integration of client payroll submissions into eBacon 's software First point of contact for employer and employee payroll questions You're a fit if you have: 3+ years in payroll processing or payroll support Hands-on experience with SaaS payroll software (ADP, Paycor, Paylocity, or similar) required Strong customer service instincts and genuine interest in helping people Ability to manage multiple client payroll cycles at once Nice to have: Construction industry background Exposure to certified payroll or prevailing wage work PEO or ASO experience Benefits: Health, dental, vision, life, and disability insurance. eBacon contributes $575/month toward medical (or $100/month toward other ancillary coverage), so your out-of-pocket cost stays low. HSA and FSA options avai