Innovations Solutions Specialist (Remote, Open to All Dykema Locations)

Dykema Gossett PLLC, a leading national law firm celebrating its 100 th anniversary in 2026, is seeking to hire an experienced Innovation Solutions Specialist. This position is fully remote within one of Dykema ’s office locations, with some travel to offices. The Innovation Solutions Specialist at Dykema is a critical member of the firm’s Innovation Team. Working with department leadership and cross functional teams, this position is instrumental in liaising with users, responding to and resolving administrative needs for systems/applications. The ideal candidate will combine legal technology experience, analytical skills, strategic thinking to contribute to the design and evolution of new and current Innovation Team systems. What You Will Do Serve as primary point of contact for requests and questions of Innovation team systems/applications and with third part vendors. Respond to and resolve identified needs for any of the systems/applications, such as configuration changes, identifying UX gaps, determining if new features are needed, and managing users. This includes third party tools and internally developed tools. Distill requests and user feedback into requirements and change requests, and document those requests such that they can be handled by the Innovation team. Liaising with users to develop an awareness/understanding of overall user needs and Dykema goals, and leverage that understanding to contribute to the design and evolution of new and current Innovation-team