Remote Monitoring Engineer : Screens and Feeders

At Rock Processing, we’re passionate about development and advanced technology, and we always aim to offer the best possible experience for our customers in a sustainable way. It’s a mission that takes commitment, but as an industry leader we aim for nothing but excellence in everything we do. We offer a diverse range of opportunities through our businesses and cross-border networks, enabling you to explore your potential and thrive. We are looking for a technically skilled and customer-focused professional with a qualification in Mechanical Engineering, Mechatronics, or a related field, and at least two years’ experience in the mining industry. The ideal candidate should have knowledge of vibrating screens, mining plant processes, condition monitoring, and digital monitoring tools. Experience in troubleshooting, servicing, designing, or selling screening equipment will be advantageous. Strong problem-solving, communication, and customer service skills are essential, along with proficiency in Microsoft Office, a valid driver’s licence, and the ability to travel within the EMEA region when required. Purpose of the role: Enhance customer relations through technical expertise and asset performance monitoring with ACS-s and SAM, while providing technical support for remote monitoring agreements and stakeholders in Sales Areas The job responsibilities: Monitoring of connected screens in SAM Key contact for Sales Areas and customers for screens in EMEA Preparation of monitoring rep