Customer Research Advisor
Full-time
US
Oct 29, 2026
RemoteMatch analyzes your experience against this role's specific tech stack, timezone overlap, and requirements.
About the Role
At Dscout , we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. As a recognized leader in the Forrester Wave, we’re at the cutting edge of experience research technology. Join our dynamic team and work with advanced AI and research tools to analyze data, recruit diverse participants, and deliver insights that shape product roadmaps and business strategies. As a fast-growing, Series C-funded company, we offer you the chance to make a real impact in the user experience field while advancing your career. We are looking for a Customer Research Advisor to join our growing Customer Experience and Research (CXR) team. YOU MUST RESIDE IN CHICAGO, AUSTIN OR SAN FRANCISCO! In this position, you will work collaboratively with Lead Research Advisors and Dscout clients to help our customers use our platform to design, recruit and field research projects. Our clients conduct research on a wide range of topics across: technology, retail, healthcare, and AI, just to name a few. You will have a chance to make a real difference for Dscout ’s customers and