Senior Business Process Manager (QTC)

Company Overview Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As part of the Finance Business Transformation team, the Senior Business Process Manager will lead end-to-end process, system, and automation initiatives for the Quote-to-Cash (Q2C) Finance organization. This role serves as the Finance business lead for end-to-end process improvement, optimization, and project initiatives. The Senior Business Process Manager will partner with Finance, DTS (IT), Product, Revenue Operations, and other cross-functional teams to design scalable, automated, and controlled solutions. Key responsibilities include building business cases, prioritizing initiatives, documenting requirements, managing project timelines, and coordinating User Acceptance Testing (UAT). The role will translate Finance needs into technical solutions across platforms such as Oracle ERP Cloud, Zuora Billing, Zuor