Account Manager II

DISA Global Solutions is a leading safety and compliance provider supporting more than 55,000 customers worldwide, including over 30% of the Fortune 500. With 1,600+ team members across 30+ locations, we’ve delivered innovative solutions since 1986 and process more than 20 million orders each year. As a multi-year Top Workplaces award winner, DISA offers competitive pay, robust benefits, and a collaborative, growth-focused culture. Employees enjoy ongoing training through our internal learning and development team, monthly appreciation events, and numerous opportunities for career advancement. Position Summary The Account Manager II Client Success serves as the primary liaison for a dedicated portfolio of key DISA clients. This role is focused on nurturing long-term partnerships with DISA’s largest clients by deeply understanding client needs, driving strategic value, and identifying opportunities to expand services. The successful candidate will bring a consultative approach to account management, blending client insight, business acumen, and solution-oriented thinking to consistently exceed expectations. Essential functions, responsibilities: Act as the main point of contact for a portfolio of assigned clients, building trust and delivering proactive support and solutions. Gain deep insight into each client’s business model, hiring and onboarding processes, goals, KPIs, and workflows. Develop and maintain detailed account and project plans that outline objectives, timelines