Customer Operations Product Management (MBA Opportunity)

DIRECTV is changing the way the world experiences entertainment. We’re delivering cutting edge products and services that redefine the future. Innovation is at the heart of what we do and we’re revolutionizing the way our customers access content anytime, anywhere. With premier video services like DIRECTV , our industry leading team is at the forefront of making it all happen. Together, we’re creating the best entertainment and communications experience in the world. Dive into the DIRECTV Digital Services Team as a summer intern! We are looking for a customer-first, innovative, and results driven individual to join us in transforming the way we serve our customers. In this role, you may work on: Ideate and deliver digital first experiences that seamlessly integrate into an omni-channel ecosystem. Collaborate with other product managers, customer care, IT, finance, and marketing to translate customer need into initiatives that promote customer success and business efficiency. Define the opportunity and measures of success for concepts you identify and partner with technology teams to develop. Prioritize and construct business cases that secure funding. Manage product roadmaps by optimizing customer and business value. Define solutions and features via Epic and Capability level user stories to clearly articulate expectations to delivery teams. Develop strategies and quantify the competitive performance of the organization's operations and/or markets, evaluate the potential impa