Implementation Consultant

Do you want a job with a purpose? And do you want to make healthcare safer, better and more reliable? Join our Team! Join us as an Implementation Consultant at Dedalus Group, one of the world's leading healthcare technology companies, in our Delivery area, working with a multinational team to do the best work of your career and make a profound impact on providing better care for a healthier planet. In this opportunity, you will be responsible for handling customer assistance and development activities, resolving application issues related to installed software. In particular, you will have the opportunity to enhance your skills in solutions that support new care models and interoperability. Solutions capable of enabling the sharing and exchange of patient information, documents, and data, as well as collaboration among the various operators involved in treatment. What you will do: Assist the customer's care team personnel; Liaise with Project Managers and/or Product Managers, or with the reference Development team for implementation; Provide customer service either on-site or remotely; Monitor the operation of procedures; Guide the customer through the installation of Dedalus tools; Configure the tools according to customer requests and production specifications; Train and empower the customer's care and administrative staff; Manage integ