Field Operations Lead (Senior)

Overview DecisionPoint seeks a Field Operations Lead to oversee and coordinate field-support operations for the USMEPCOM ENLIST program. This position manages technician assignments, on-call coverage, outage-recovery support, site-support schedules, and equipment relocations at Military Entrance Processing Station (MEPS) locations. The Field Operations Lead coordinates closely with the Outage Response Team, Service Desk, network and systems engineering teams, Government personnel, telecommunications carriers, utilities, vendors, and other service providers. During critical incidents, the Lead organizes field resources, maintains accurate incident timelines, supports hourly SEV 1 and SEV 2 status updates, and helps drive services toward restoration. The position also coordinates field support for network cabling, equipment installation, site surveys, and MEPS location moves. Success requires strong technical-team leadership, disciplined incident coordination, and the ability to translate rapidly changing operational information into clear assignments and stakeholder communications. This position is remote, with Chicago-area candidates preferred. The role requires participation in an on-call environment and travel to USMEPCOM Headquarters and geographically dispersed MEPS locations as operational needs require. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. Duties & Responsibil