Digital QA Analyst

Overview DecisionPoint seeks a Digital QA Analyst to perform daily quality assurance checks across multiple digital platforms supporting a large federal and DoD-aligned mission environment. This role verifies content updates, checks links and UI functionality, validates interactive tools, and follows established notification processes for service outages, degradations, or interruptions. The Digital QA Analyst plays a critical role in ensuring the accuracy, usability, and operational readiness of content and digital assets across customer-facing and internal platforms. This position is fully remote. Duties & Responsibilities The Digital QA Analyst will: Perform daily verification of content updates across MC&FP digital platforms. Validate links, page rendering, UI components, tools, and interactive features for accuracy and functionality. Follow established outage notification processes and escalate service interruptions promptly. Execute structured QA checklists and update trackers for recurring reviews. Collaborate with content, UX, and technical teams to resolve defects and inconsistencies. Identify accessibility issues and validate improvements where required. Assist with regression checks for platform updates, enhancements, and patch releases. Document issues clearly in ticketing systems and track corrective actions through closure. Provide regular QA status updates and contribute to quality reporting. Support governance processes by ensuring adherence to content