Home - Based Customer Service Representative

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. This is a general consideration posting. The CSR / Order Management Specialist position is a regularly sought-after role and we will review applicants under this posting weekly to find ideal matches for clients as this position type comes open. The DCX Home Based CSR / Order Management Specialist will work as a full-time with a rapidly growing US-based company. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client. The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, the ability to work well with co-workers, and a desire to learn new work skills. Ideal Candidates will be: Highly proficient communicator in both spoken and written English Have a love for administrative support Is comfortable quickly shifting between multiple priorities Direct experience in a customer service role Direct experience handling post-order tracking and shipments Hyper-focused on the details Has experience using order management or CRM systems Is a team player above all Is a quick to pick up company-specific programs Excellent attention to details Responsibilities: Friendly Customer Care