Customer Success Manager, Cyber

See yourself at Dataminr As a Customer Success Manager (Cyber) you will own adoption, renewal, and growth across a portfolio of North America Private Sector accounts. You will build trusted relationships with security teams and stakeholders and drive successful outcomes with our Cyber Defence offering. You are excited to combine your interests in technology, cybersecurity, national security, and customer success to transform the way our customers adopt and use our products. AI Innovation at Dataminr Working at Dataminr you’ll have the opportunity to tackle the most exciting trends in AI on a daily basis to power a revolutionary product that uncovers critical events around the world as they unfold. Regenerative AI: our AI technology, ReGenAI, is a new form of generative AI that automatically regenerates real-time Live Event Briefs as events unfold. Learn more here. Agentic AI: we recently launched our Agentic AI capability, what we’re calling our Intel Agents, that autonomously generates critical context for our clients on real-time events, threats, and risks allowing them to see the clearest, most accurate view of what’s happening on the ground. Learn more here Multimodal AI: our platform detects events from many different types of data (images, video, sensor data, audio, and text in over 150 languages). Learn more here. The opportunity Own the commercial and customer outcomes for a portfolio of strategic Private Sector accounts, taking accountability for product adoption, re