Network Administrator

Network Administrator Work Location: Remote – U.S.-based candidates only Occasional travel to client sites may be requested Employment Type: Full-Time FLSA Status: Exempt Department: MSP – Network Engineering On-Call: Participation in an on-call rotation Position Summary In this fully remote role on our Network Engineering team, you'll keep the networks healthcare organizations depend on stable and secure. You'll handle network alerts and escalated tickets, troubleshoot client LAN, WAN, and wireless environments, and partner with other technical teams, especially during client onboarding. With mentorship from senior engineers and support for certifications, it's a great opportunity to grow your networking career while helping clients stay focused on patient care. Key Responsibilities Triage network alerts, incidents, and escalated Service Desk tickets, escalating to Network Engineering when needed Support DAS Health and client LAN, WAN, and wireless networks day to day Own tickets through resolution with clear documentation and timely status updates Monitor network performance, analyze trends, and address issues before they become outages Coordinate with carriers and vendors to resolve issues Support hands-on projects such as deploying equipment and configuring switches and access points Collaborate with the Service Desk, field teams, Systems Engineering, and Identity Management, especially during client onboarding Document configuration changes and maintain process documenta