NDIS Compliance & Administrator Officer (AU - Remote)

Location: Remote Working Hours: AU Business Hours About the Business The client is a registered NDIS provider delivering support services, including domestic support, community access, supported independent living, medication management and transport. The organisation takes a person-centred approach, tailoring its services to participants’ individual needs. The business currently supports 10 clients with a team of 10 staff, including the business owner, delivering approximately 280–300 support hours per fortnight. The company is seeking a detail-focused NDIS Compliance & Administrator to strengthen its audit readiness and help maintain organised, up-to-date compliance records and systems. Role Overview The NDIS Administrator will review and improve the company’s filing systems, track worker and NDIS compliance requirements, manage the incident reporting system and monitor daily shift notes in ShiftCare. The role will identify missing information or process gaps, coordinate follow-up actions and bring concerns to management’s attention. Rostering support will also be included in the outsourced responsibilities. The first three months will involve a higher workload as the business prepares for an audit, with an initial focus on reviewing existing records, identifying compliance gaps and establishing organised systems. Once audit readiness and ongoing maintenance processes are established, the workload is expected to ease to a more sustainable level, with responsibilities ex