SaaSOps Engineer ($80,000/year USD), @CXT Software

Are you a cloud engineer who runs production SaaS on Azure and AWS and owns it end-to-end, from the Terraform code to the RCA? CXT Software provides the technology backbone for delivery processes, empowering courier, route delivery, and healthcare companies to maximize operational potential. Our customers run their daily delivery operations on our platform, so uptime is what they buy from us. We are looking for a SaaSOps Engineer to own a production SaaS platform across several product lines and two clouds, Azure first and AWS second. You will write the infrastructure code, build the pipelines, run the Windows and SQL Server estate, own the alerts, and lead the response when something breaks, from provisioning a customer environment to writing the RCA after an incident. You will work daily with Engineering, Support, and Security, in Terraform, GitHub Actions, Grafana Cloud, Azure Monitor, Application Insights, CloudWatch, incident.io, Jira, and Confluence. Reporting to the Director of SaaSOps, you will shape how the platform is built, changed, and monitored. If you want whole-platform ownership, hold a high bar on every change, and are ready to carry on-call for the systems you run, we would love to hear from you. Responsibilities Build and change Azure and AWS infrastructure in Terraform. Build and maintain GitHub Actions pipelines for application and infrastructure deployments. Provision, upgrade, and tear down customer environments. Operate Windows Server (Remote Desktop S