AI Engineer - 2 Months contract (English & Mandarin)

We are seeking an AI Engineer to join our Data & AI team and contribute to the development and continuous improvement of our AI Validation platform. Who we are: Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The mission of our 270 team members is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact. Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction. What will your role be: This role focuses on evaluating, deploying, monitoring, and optimizing AI models used to process and analyze multilingual content. Given the nature of the project, a deep understanding of both Mandarin Chinese and English language nuances is critical. Therefore, native-level proficiency in Mandarin Chinese and advanced proficiency in English are mandatory. The ideal candidate combines strong AI engineering skills with a pragmatic, production-oriented mindset and is passionate about delivering reliable and measurable AI solutions. What you will be doing: AI Development & Deployment Develop, deploy, and maintain AI-powered applications and services. Integrate and operationalize machine learning and g