Managing Director, Occupier Sustainability

Job Title Managing Director, Occupier Sustainability Job Description Summary The Managing Director (MD) is a senior leader with 15+ years of experience across energy management, sustainability and real estate, and will report directly to the Chief Sustainability Officer (CSO) and Global Head of Sustainability Services. This person will be an executive leader of our Americas occupier facilities management (FM) sustainability business, supporting client accounts and driving business growth. This role guides account teams to deliver on statements of work and exceed client KPIs, streamlines delivery processes, and cultivates strong client relationships while managing escalations and business risks. The MD will matrix-supervise and mentor on-account talent, build a community of practice, and support business growth for both sustainability services and project management. This includes developing tailored pursuit solutions, and managing the RFP process end-to-end, as well as supporting special projects for new growth pathways. Job Description Operations and Delivery Guide on-account facilities management teams to ensure delivery of SOW and exceed client KPIs Identify and eliminate inefficiencies, streamline delivery processes, introduce innovations where possible Cultivate strong client relationships, handle escalations, identify and manage business risks Build relationships and collaborate closely with other parts of the business (project management, transactions, FM, procurement