Senior Director of Strategic Partnerships

Job Description: The Senior Director of Strategic Partnerships provides day-to-day leadership for CSI ’s strategic partnership function and is responsible for developing, managing, and optimizing relationships with third-party providers whose products CSI resells or refers, as well as organizations that distribute CSI solutions. This role leads a portfolio of strategic partner relationships and ensures that partnerships align with CSI ’s corporate strategy, product portfolio, customer needs, and revenue-growth objectives. The Senior Director serves as a primary point of coordination among partners and CSI ’s Product, Sales, Marketing, Finance, Legal, Risk, Technology, and Operations teams. Responsibilities include evaluating partnership opportunities, supporting business cases and due diligence, negotiating and structuring agreements, coordinating partner onboarding and launches, overseeing renewals and partner exits, monitoring financial and operational performance, and resolving cross-functional issues that could affect partner or customer outcomes. The Senior Director monitors partnership revenue, profitability, contractual obligations, customer feedback, market trends, and other key performance indicators to identify opportunities, address risks, and improve portfolio performance. The Senior Director also leads the day-to-day work of the Strategic Partnerships team, assigns and prioritizes partner responsibilities, develops team members, and ensures appropriate coverage a