Engagement Manager

Hi, I'm Cassie Alexander, your Recruiter and guide to joining CSG ! We are excited to learn more about you and your unique background. Our Engagement Manager is a project management role, responsible for planning, executing, and supporting multiple small to medium-sized projects under the guidance of a Manger, Implementation, including PMO, Risk and Issue management. You will work as a cross-functional leader between different delivery groups and stakeholders (technical and non-technical) coordinating project elements, requesting resources, and ensuring effective communication among team members, stakeholders, and customers. We are looking for an Engagement Manager who will: Manage one or more small to medium-sized projects. Be responsible for a fully managing projects end to end through implementation including tasks such as risk and issue management and reporting. Create project initiation documentation, delivery approach and internal program and solution delivery review for internal program approval. Deliver projects within the agreed budget, scope, and time, manage risks and issues; ensure quality of deliverables and documentation; and implement appropriate delivery practices and methods. Create communication plans, facilitate meetings and forums, and establish project infrastructure for information sharing with teams and stakeholders. Create the project budget and resource forecast, and track delivery against budget, proactively manage issues and changes with the account