Email & SMS Associate

Welcome to the Table. At Sur La Table, community, culinary joy, and celebration are at the heart of who we are. From monthly spotlights to the Golden Whisk awards and cooking class perks, our culture blends recognition with hands-on experiences. New team members are welcomed with care and inspired by wellness events, inclusive stories, and a personal touch that makes you feel right at home. Reports to: CRM & Lifecycle Marketing Manager Location: Remote, Canada About the Role Sur La Table is hiring an Email & SMS Associate to learn our email and SMS program from the ground up and grow into owning it. You will build, check, and send real campaigns to a large retail audience, working side by side with our CRM & Lifecycle Marketing Manager and production lead. This role is built for someone early in their career who learns fast and takes initiative. You do not need years of experience or enterprise tools. You do need some hands-on email experience, a sharp eye for detail, and the drive to figure things out. Within your first three months, you will be building, QA'ing, and scheduling campaigns in Braze on your own. By six months, you will be running tests, contributing ideas that change how we work, and owning a meaningful share of the daily program. What You'll Do Build email and SMS campaigns in Braze: slice and compress images, upload creative, add alt text and link tracking, and set up audiences. Own pre-send QA on every campaign. Check rendering, links, pricing, a