Claims Analyst

Crum & Forster Company Overview Travel Insured International , a Crum & Forster company, is hiring for a Claims Analyst. Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers. This is an entry to mid-level position designed to allow the appropriate candidate to grow and develop skills and expertise and transition to more complex claim handling responsibilities. Works under general supervision and reports to a Team Leader and/or Manager. Achieve superior customer service and claim handling at the most reasonable cost/efficiency by completing essential claim adjudication tasks including denying, settling, or requesting payments for claims based on coverage and proof of loss. Job Description What you will do: Corresponds through verbal/written communication with policyholders, claimants, travel coordinators, etc. to gather important information to support claim decision. Serve as a customer advocate in all interactions to provide an outstanding customer experience. Review, assess, and process claims with adhering to established SLAs Promp