Netsuite Support & Optimization (PPS) Senior Consultant

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value. Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture by clicking here. The Support & Optimization Senior Consultant is responsible for delivering high-quality NetSuite support and optimization services to our clients. This individual will work closely with the Support & Optimization Manager and Lead to resolve support tickets, implement configuration improvements, and ensure an excellent client experience across NetSuite financial and operational modules. What You'll Do Manage and resolve support tickets throughout the full lifecycle, from initial receipt and triage to resolution and customer communication Support the full optimization lifecycle, including scoping, configuration, testing, and implementation of NetSuite enhancements Collaborate with the Suppo