Senior Director, Client Strategy

Full-time US-based | Remote Travel: Up to 25% About Cro Metrics At Cro Metrics, we're on a mission to redefine growth for organizations and brands through unparalleled digital experiences that inspire action and deliver results. With transformative experimentation as our guide, we bridge bold ideas with practical solutions to create lasting impact. We are a growth optimization agency that partners with mission-driven and high-growth companies to scale through data-driven experimentation. Our expertise spans A/B testing, personalization, paid media, lifecycle, AEO/SEO, and full-funnel digital strategy, empowering clients to make smarter decisions that drive measurable results. Our fully remote team of strategists, analysts, engineers, and designers works across industries including eCommerce, fintech, nonprofit, and hospitality. We believe in autonomy, collaboration, and innovation as we help our clients grow smarter and faster. About the Role The Senior Director, Client Strategy leads an Integrated Growth Strategy team and owns client success across a portfolio. You're accountable for client health, retention, and expansion, and for scaling a one-firm, integrated strategy across our clients. You'll lead a team of Integrated Growth Strategists directly, set the operating standards for how IGS works, and move administrative and repeatable work to AI and our nearshore team so senior people spend their time on clients and strategy. Our strategists sit at the center of every clien