Swiss German-speaking Customer Service Specialist (Remote - Bosnia and H)

We are looking for a Swiss German-speaking Customer Service Specialist to strengthen the team of an innovative company in the field of smart mobility and parking technologies. (If you speak fluent German but do not master Swiss German, discover our other opportunities at) In this role, you will support users via phone and ticketing systems, ensuring that every request is handled professionally, friendly, and empathetically. This position is ideal for communicative personalities with experience in customer service and a solution-oriented mindset – people who remain composed even in challenging situations and make customers feel understood and well cared for. If this sounds like you – read on! Your Responsibilities You provide thoughtful, user-friendly support via phone and ticketing systems. You assist Swiss German-speaking users with all requests – from onboarding to handling complaints. You acquire in-depth platform knowledge and help with FAQ updates or internal documentation. You maintain precise, helpful records in support systems and report recurring issues to product or operations teams. What Sets You Apart Swiss German at a native or near-native level If you speak fluent German but do not master Swiss German, discover our other opportunities at. Residence in Croatia, Serbia, o