Sales Operations Support Specialist

The Sales Operations Support Specialist is responsible for supporting the Sales Account Executives and their clients with the common goal of exceeding client expectations. Responsibilities Partner with a team of field Account Executives to solve client business issues and drive sales growth. Collaborate with field Account Executives, Solution Architects, vendor/manufacturer partners, Consulting/Professional Services Delivery, Service Delivery Operations, and project teams to deliver superior business outcomes. Provide accurate price quotes and assist with proposals. Order placement, processing, and status management. Maintain positive vendor relations and understand vendor strategic and business objectives. Respond quickly and professionally to client requests within the defined client Service Level Agreements. Assist in resolving client issues to ensure maximum satisfaction. Provide guidance to Account Executives on internal processes and vendor requirements to ensure accuracy and efficiency. As needed, negotiate with vendors to resolve order discrepancies or secure favorable terms for clients. Prioritize competing requests from Account Executives and clients, applying judgment to balance deadlines and business impact. Required Skills 3 -5 years’ experience in sales operations, inside sales, and/or sales support experience. Experience working with a geographically distributed team. Working knowledge of information technology industry (e.g. Cisco, Microsoft, Citrix, VMware, D