Database and Application Support Engineer (Journeyman)

Computer World Services, Corp. (CWS) seeks a Journeyman Database and Application Support Engineer to support database availability, application operations, service restoration, component upgrades, and recovery validation for the USMEPCOM ENLIST program. The engineer diagnoses database outages, application dependencies, connection failures, unavailable services, certificate problems, and API issues across database, application, middleware, server, network, cloud, and security components. The role coordinates with enterprise IT operations teams and software teams when resolution requires code analysis or correction, focusing on production support, integration, recovery, and testing rather than primary application development. Key Tasks & Responsibilities Monitor and support the availability, performance, health, and recoverability of enterprise databases and applications. Diagnose database availability issues, failed services, connection failures, authentication problems, resource constraints, and performance degradation, including listeners, connection strings, pools, drivers, service accounts, and network paths. Analyze application dependencies across databases, servers, middleware, APIs, certificates, networks, cloud, storage, and external interfaces, using logs, metrics, traces, and alerts to isolate faults. Diagnose and resolve certificate failures (expiration, trust chain, hostname, binding, private key, protocol) and support certificate installation and renewal. Diag