Resident Network Operations Engineer – Enterprise Campus & Mist – freelance – re

This is a remote position. We are committed to building an inclusive workplace and encourage applications from all qualified candidates. Comgent is seeking a Network Operations Engineer to support enterprise campus and wireless infrastructure. You will be a primary technical liaison for customer teams, combining incident resolution with migration, refresh and lifecycle planning. The role uses Juniper switching and Mist assurance tools to improve network health and the experience of users. Assignment Location: United States Engagement: freelance / contract Work arrangement: Remote within the United States Responsibilities Operate campus and wireless networks, investigate complex incidents and work with vendor support and engineering teams to resolve faults and establish root causes. Monitor service health and user experience, analyse AI-driven assurance data, and turn findings into practical operational improvements. Support large-scale network migrations, technology refreshes, software upgrades and infrastructure expansions, including transitions from legacy wireless to Mist-managed and cloud-managed networking environments, with operational readiness validation. Prepare implementation, test, validation and rollback plans, together with runbooks that enable consistent operational delivery. Coordinate hardware lifecycle management, including replacement planning, RMA management and identification of service risks. Report service trends and risks, transfer knowledge to customer