Complex Claim Specialist, Canada
Full-time
Worldwide
Oct 22, 2026
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About the Role
About us Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks. Opportunities to make an impact with bold thinking are real—and happening daily at Coalition . About the role The Claims team at Coalition stands apart for our outstanding level of consumer service and knowledgeable handling of claims for our insured customers. Claims, as a team, works to find ways to assist our policyholders to find solutions to cyber risk. As we continue to expand, we are seeking an experienced claims professional to join our cyber claims team and lend a hand in handling intricate primary and excess Cyber, Tech, and Media policies and future Executive Risks as well as Management Professional Liability. You will also provide assistance to the underwriting team and manage/collaborate with a variety of vendors, including breach counsel, incident response providers, defense counsel, and coverage counsel for Coalition and its partner carriers. This position is fully remote and candidates can be located anywhere in Canada. Responsibilities Handle the intake of severe cyber events, including the coordination with breach counsel, forensic investigators, and other vendors Evaluate full pending of claims and recommend accurate reserves Manage litigation including third party liabili