ClearDent Implementation Specialist for Dental Practices

About ClearDent ClearDent builds software and digital tools to help dentists manage all aspects of their practice, allowing them to focus on providing excellent oral care. For over twenty years, we’ve been an industry leader in streamlining and elevating oral healthcare for patients and doctors. As we begin offering cloud solutions to clinics, hospitals, and operating theatres, we’re looking for flexible, creative talent to join our team and help modernize dental offices across Canada. About the Role The Dental Software Implementation Specialist ensures a smooth onboarding experience for our customersby providing training. While you will be based out of your home office, the role does require some travel. Responsibilities Skilled at analyzing business processes and guiding customers to ensure a smooth transition to ClearDent ’s systems Perform on-site training, remote training, and consultative services Create educational materials and conduct webinars Build lasting relationships with our customers to ensure success Maintain accurate histories of customer contacts and training records in our CRM system Work with product management to improve software applications and services Other duties as assigned What You Bring 2 years of dental practice management experience is required 1 year of training experience or equivalent Experience with ClearDent software is required Independent worker Ability to train in a variety of settings and to a variety of experience levels Strong custome