Product Specialist - Pensions

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realize that aspiration. Why you will love this opportunity as Product Specialist - Pensions at Civica As a Product Specialist you will be commercially aware and customer focused acting as the domain expert across the organisation. You will support Product Management and enable Sales, Project Management, and Support teams with deep product, market and legislative/regulatory knowledge - ensuring our products meet the needs of our customers and are positioned accurately in pre-sales, implemented successfully in delivery, and supported effectively in live customer environments. You will work closely with the Product Management team to translate legislation/regulation and consolidate customer feedback, historical requests, and market insights into a clear, structured view that informs future roadmap decisions. You will also maintain trusted relationships with key customers & industry bodies helping to ensure continuity and confidence in the pr