Sr. Customer Support Engineer

CIQ OVERVIEW CIQ builds the enterprise infrastructure that powers the world's most demanding workloads. From the operating system layer through AI infrastructure, high-performance computing, and cloud-native orchestration, CIQ delivers the speed, security, scalability, and sovereignty that major enterprises, government agencies, and research institutions depend on. CIQ is the founding support and services partner of Rocky Linux and the developer of the RLC Pro family of Enterprise Linux distributions, Fuzzball workload orchestration, Warewulf Pro cluster provisioning, and Ascender Pro automation. Our customers include some of the largest and most technically sophisticated organizations in the world, working across HPC, AI/ML, defense, and regulated industries. We are a company of builders, operators, and open source practitioners. If you want to do work that matters, at a company that is genuinely changing how enterprise infrastructure gets built and run, we want to talk. Must be fluent in Arabic. | EMEA/APAC preferred. POSITION SUMMARY We are looking for a Senior Customer Support Engineer to own the hardest technical problems our enterprise customers bring us. CIQ 's customers run Rocky Linux and the RLC Pro family in production at national laboratories, hyperscalers, global manufacturers, and government agencies. When something breaks in one of those environments, this is the person who resolves it. This is a senior individual contributor role: you will carry the deepest es