Senior Business Immigration Case Manager

The purpose of our Senior Business Immigration Case Manager is to provide overall team support for the management of enterprise client accounts, or multiple mid-market accounts. In this role, you will be accountable for exercising independent judgment and applying extensive immigration legal experience and guidance, to ensure that the immigration needs of enterprise clients are met, whilst supporting attorneys and other senior staff with specific initiatives. You will be responsible for ensuring the appropriate client team is managing communications in a timely manner, meeting SLA's, reporting, all while providing excellent client service and a positive employee experience. What you’ll do: Manage case strategy meetings, client development activities, town hall meetings and legal seminars provided to clients Review immigration petitions prepared by Paralegals and Senior Paralegals, and identify (and help resolve) any current or potential issues Support attorneys (and other senior staff) with the development of legal staff training initiatives; updating Firm processes/procedures/technologies, and undertaking other initiatives as required Oversee the effective assignment of cases to Paralegal and Senior Paralegal staff to ensure appropriate and balanced workload within team Support team with drafting of case documents, statutory forms, and templated letters of support, as per strict deadlines for a range of NIVs and PERM applications (end to end) including petitions for key acco