Senior Associate – Service Quotation Management

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. Senior Associate – Service Quotation Management Location: Mexico / Argentina Employment Type: Full-Time About the Role Ciena is transforming the way global networks are built and evolved, supporting customers across terrestrial, submarine, packet, optical, and network modernization environments. We are seeking a Senior Associate – Service Quotation Management to join our Americas Services organization. In this role, you will independently develop accurate, customer-ready service quotation deliverables for defined and well-scoped opportunities. You will apply established pricing models, policies, tools, and templates while working with Sales and Service Delivery teams to clarify requirements, assumptions, dependencies, and standard delivery inputs. This position is ideal for a professional with services or networking experience, strong attention to detail, developing commercial awareness, and the ability to execute standard quotation work independently while escalating risks, exceptions, and unclear requirements appropriately. Key Responsibilities Independently execute service quotation deliverables f