Order and Billing Specialist

About the Role We are seeking an Order and Billing Lead is responsible for the accurate and timely preparation, processing, and delivery of customer invoices. This role works closely with Sales, Order Management, Revenue Accounting, Customer Service, Tax and Accounts Receivable to ensure customer billing aligns with contractual terms and internal policies. The ideal candidate is a highly detail-oriented, individual contributor who is comfortable working with large volumes of order and billing transactions, and able to identify and resolve billing issues before invoices are issued to customers. Key Responsibilities Prepare, approve and issue customer invoices in accordance with contractual terms, billing schedules, and customer requirements. Review sales orders, contracts, purchase orders, and supporting documentation to ensure billing is accurate and complete. Verify pricing, quantities, billing dates, payment terms, tax information, and other invoice requirements. Process recurring, milestone, usage-based, time-and-materials, and other types of customer billing. Coordinate with Order Management to ensure orders are properly established and contain the information necessary for accurate billing. Work with Revenue Accounting to ensure billing activity is consistent with revenue recognition requirements. Research and resolve billing errors, rejected invoices, and customer billing inquiries. Prepare credit memos, rebills, debit memos, and other billing adjustments in accordance