Per Diem Member Services Specialist-PACE Program

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! Job Summary Key Responsibilities: Serve as the first point of contact for Hope PACE. • Triage phone calls. • Perform administrative duties. • Perform computer entry to include patient care and demographic data, timesheets, careplans and reports. • Problem solve in a systematic, organized manner for effective use of the PACE intake process and achieve positive internal and external outcomes. • IDT responsibilities to include: participation in IDT Team meetings; communication of participant changes to team members; participation in the development of the plan of care; and assistance in the coordination for 24 hour care delivery. Job Description Educational/Training Requirements High School Diploma Certifications/Licenses/Registration Must possess a valid State ID Certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs. Experience Requirements At least 2 years prior secretarial experience, medical office and terminology experience is required. Must possess excellent customer service skills. MS Word and general computer knowledge is also required.