Care Manager, Telephonic Nurse

Become a part of our caring community Shift/availability details: Full time 40 hours a week scheduled for 8 hour shifts, 5 days a week. The schedule is Monday-Friday from 9am-5:30pm EST. Required weekend coverage every 3rd weekend on Saturday & Sunday from 9am-5:30pm EST. When working weekends, it will allow for days off during the week. Required to work a rotating holiday schedule. Available to train on days or times outside of the shift advertised. Schedule and shift changes may be required based on patient care needs and business demands. This is a work-from-home telephonic Registered Nurse position. As a Care Manager, Telephonic Nurse , you will report directly to the Manager, Care Management. You will help to ensure optimal continuity of care for patients transitioning into and out of our services. You will be responsible for being knowledgeable regarding post-acute levels of care, and an expert regarding CenterWell Home Health services including home health, hospice, and palliative care. You will communicate with the CenterWell Home Health clinical team and help facilitate patient follow-up for patients in need of (additional) services. Essential Functions: Be a CenterWell Home Health representative in supporting patients who have been discharged from service or for those who may need post-acute services. Navigate healthcare options; care services post-acute offerings, Medicare coverage, billing issues, and accessing healthcare resources. Use a variety of tools and