Network Operations Process Improvement Undergraduate Summer Intern

Position Purpose: Learn about various processes and functions within the Managed Care industry and develop professionally by contributing to projects that support the business. Learn various job functions within the Managed Care industry and explore various career opportunities Apply academic knowledge and learn new skills by contributing to various projects Research various legal, regulatory, and other topics within functional area and industry Attend training and development presentations to enhance professional competencies Performs other duties as assigned Complies with all policies and standards The Process Improvement team focuses on identifying opportunities to improve operational efficiency, enhance reporting and analytics, simplify business processes, reduce operational risk, and support strategic initiatives across the organization. Key outcomes include streamlined workflows, improved data-driven decision-making, increased productivity, and measurable business value. The intern will help support these goals through: • Data gathering and analysis • Process mapping and documentation • Research and root cause analysis • Development of reporting and performance metrics • Identification of process improvement opportunities • Support of cross-functional projects and implementation efforts Ideal skill-sets include experience with: Excel formulas Power BI Building automations SQL Project management Key Details: Must be authorized to work in the U.S. without the need for emp