Technical Service Specialist

Castrol is one of the world’s leading lubricant brands, serving customers and consumers in the automotive, marine, industrial and energy sectors. Castrol brands are recognised globally for their premium quality and high performance, shaped by the company’s commitment to innovation and cutting-edge technology. With products sold in more than 150 countries, Castrol has helped keep things moving on roads and racetracks, air, sea, and space for over 125 years. Whether you're just starting out or ready for your next big move, you're in the right place to explore an exciting career with Castrol . Job description Job Purpose To provide technical advice and support regarding Castrol products and their application. Resolving specific technical problems and providing technical training to internal staff and external customers where required. Key Accountabilities Provide technical support for Castrol products and their field of application and solving specific technical problems. To support the new business development projects for accelerating growth. Be the point of contact for seeking technical support in lubricants and where application requirements are intricate. Answering technical queries ensuring that they are handled quickly and effectively. Develop the technical services offer and provide value added services to distributor/customer in order to improve customer satisfaction. Responder to internal sales and marketing team’s technical needs. Own, analyses, resolve and response t