Triage Nurse Evenings - Compact State Licensed RN

Job Summary: *Nights - every other weekend, every other holiday* *Shift differential* Essential Functions: Utilize assessment skills and evidence-based triage guidelines for triage of healthy, as well as acutely or chronically ill or injured members, including pediatric, adult, maternity, and geriatric members Utilize provided training, skills and evidence-based triage guidelines to assess and assist members experiencing behavioral health challenges and crises. Function as patient advocate by facilitating accessibility to healthcare and provide linkage to other CareSource departments Educate patients about their health conditions, treatment options, and preventive care measures. Assess health status and direct members to the most appropriate level of care Utilize critical reasoning in clinical decision-making Inform callers of preventative healthcare measures due Identify and refer appropriate members for Care Management Provide information about benefits, services and programs that allows members to maximize healthcare resources, as needed Manage telephone interactions with compassion and respect for cultural, educational and psychosocial differences of individuals Manage crisis situations effectively, providing appropriate resources and referrals to callers in distress. Utilize multiple computer applications to document all information in an accurate manner Practice in compliance with AAACN, URAC and NCQA standards and regulatory requirements Keep abreast of trends in healt