Quality Assurance Supervisor (Workforce Compliance)

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. TITLE: Quality Assurance Supervisor REPORTS TO: Quality Assurance Manager LOCATION: Remote EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee SALARY: $60,000-$70,000 Career Team is looking to hire a Quality Assurance Supervisor who will be responsible for conducting case file reviews, monitoring data integrity, reviewing and approving payments, and ensuring program compliance with contract requirements. This role identifies deficiencies, supports corrective action, and contributes to a culture of continuous improvement. Work is performed under the supervision of the Quality Assurance Manager. Your Impact on Career Team's Success: Conduct regular reviews of participant case files to evaluate accuracy, completeness, and compliance with Federal WIOA/TANF, State, local, and corporate policies Monitor data entered into State Systems and other participant management systems for accuracy and timeliness Identify deficiencies and tr