Business Analyst - Workforce Development Software

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. At Career Team, our mission is to empower one person, start one career, and serve one family at a time. We do this through innovative software solutions and high-touch services. Business Analyst - Workforce Development Software Summary: Own discovery and requirements for a workforce development SaaS platform (WIOA case management, labor exchange, services, outcomes, reporting). Translate program and policy needs into build-ready user stories and support delivery through UAT and go-live. Responsibilities Attend client workshops to document workflows (intake/eligibility, enrollment, services, case notes, exits/follow-up). Write clear user stories, acceptance criteria, process maps, and configuration/business rules. Partner with Product/Engineering/QA to design solutions, clarify scope, and manage requirements changes. Support integrations and data mapping (imports/exports, APIs) and reporting requirements. Plan and execute