IT & Salesforce Systems Administrator

About Cardiff Cardiff is a US-based fintech making small business capital faster and more affordable. Voted "America's Favorite Small Business Lender" in 2024 and 2025, we're building toward funding loans at bank rates in minutes. The Role You'll own the technology experience for every Cardiff employee and help keep our Salesforce environment secure, accurate, and easy to use. IT operations come first: getting people set up, keeping devices and access in order, and making sure the tools our teams rely on just work. Alongside IT, you'll handle day-to-day Salesforce administration: users, permissions, data quality, reports, and simple automation. You'll work closely with our senior Salesforce Administrator, Engineering, and teams across Sales, RevOps, Underwriting, Marketing, and People. This is an administrator role, not a developer role. It suits someone early in their career who likes owning a queue, solving problems end to end, and growing their skills in a fast-moving, regulated environment. What You'll Own Employee IT & Devices A new employee should arrive on day one with everything they need to work. Order, provision, and prepare laptops and equipment before new-hire start dates Set up employee accounts and access across our SaaS tools and Salesforce Deactivate accounts and recover equipment promptly during offboarding Troubleshoot common hardware, software, and access issues Maintain accurate equipment and asset records Keep onboarding and offboarding checklists cle