Client Service Associate (Market Research & Moderation)
Full-time
Worldwide
Oct 25, 2026
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About the Role
About Us Cadence () is a language services firm servicing the due diligence industry. We started in Beijing in 2014, and the types of clients we serve are expert networks, investment firms, consulting firms, and market research firms. We are a remote-first company whose staff is located across multiple countries. Each individual is functionally aligned to one of three time zones (APAC, EMEA, Americas). We strive to promote internally whenever possible, so this is a limited opportunity to join a company that values ambitious and efficient professionals keen to develop their career. Key Responsibilities You’ll be a Project Manager on our Moderation Team, holding the title of Associate on our Client Service team. You can find the full career track associated with this role on our careers page. You’ll play a key role in ensuring our clients’ market research and moderation needs are met with precision and efficiency. Your responsibilities will center around three core areas: project management, client communication, and ad-hoc recruitment of specialized market research professionals (moderators). As you master these core functions, you’ll have opportunities to manage more complex projects, take on enhanced client-facing roles, and collaborate with Client Service Managers on strategic planning, furthering your growth within the Client Services team. Our Moderation Team handles both remote and on-site projects. Note: This role is to manage moderation projects, not to actually modera