IT Specialist

About BukuWarung BukuWarung is a technology company dedicated to empowering micro, small, and medium-sized businesses (MSMEs) through simple and accessible digital solutions. Our platform helps business owners manage bookkeeping, payments, and financial operations more efficiently, enabling them to grow and thrive in the digital economy. We are passionate about building products that create real impact and are looking for talented individuals who want to contribute to empowering small businesses across the country. Job Description Provide end-to-end IT support for employees, including troubleshooting hardware, software, network, and system-related issues. Manage and maintain IT infrastructure , including workstations, servers, networks, and cloud-based systems. Administer user access management , including Active Directory, identity management, and Single Sign-On (SSO). Implement and maintain endpoint management systems , including device provisioning, monitoring, and updates across Windows and macOS environments. Oversee IT asset management , ensuring accurate tracking of hardware, software licenses, and related documentation. Ensure the organization’s IT systems comply with information security policies and standards , including support for ISO 27001 audits and controls . Develop and implement automation or scripting solutions (e.g., PowerShell, Python) to improve operational efficiency. Monitor system performance, identify potential issues, and proactively implement preven