ServiceNow Business Analyst

We are a leading organization that specializes in providing innovative ServiceNow solutions. As we continue to grow and evolve, we are seeking a highly skilled and experienced ServiceNow Business Analyst to join our team. This role will focus on driving the design, configuration, and optimization of ServiceNow solutions while working closely with business stakeholders to translate their requirements into actionable technical solutions. If youre passionate about process improvement, ServiceNow, and creating business value, we want to hear from you! As a ServiceNow Business Analyst, you will act as a liaison between business stakeholders and technical teams to ensure the successful implementation and optimization of ServiceNow solutions. You will be responsible for gathering, analyzing, and documenting business requirements and working with development and implementation teams to translate these into technical solutions that meet business needs. Note: Role is open for contract - and contract to hire. Key Responsibilities: Requirements Gathering & Analysis: Collaborate with business stakeholders to understand their needs and document detailed business requirements for ServiceNow solutions, including ITSM, ITOM, CSM, CMDB, and other ServiceNow modules. Business Process Mapping: Analyze and map existing business processes, identify areas for improvement, and propose streamlined workflows that leverage ServiceNow functionality. Solution Design: Work closely with ServiceNow deve